Are you looking for ways to earn some extra income? I know many of our moms are looking for ways to augment their family income so we wanted to get this job opportunity out to you! Did you know U-haul is Hiring? It just might be the perfect job for you because you can work from home at their virtual contact center!!
U-Haul has been the leader in the do-it-yourself moving industry since 1945. The U-Haul contact center has been providing quality customer care since 1980.
Our state-of-the-art contact center provides a variety of in-bound call support. Call center team members take back-to-back, incoming customer calls and provide customers with general assistance before, during and after their rental.
Positions available include sales and customer service as well as roadside assistance.
Although this is a part-time job we are happy to consider applicants looking for temporary summer employment.
This is an excellent opportunity for students and teachers.
•Dependable team player with a positive attitude
•Great customer service skills
•Excellent communication skills and a clear speaking voice
•Excellent computer skills and ability to navigate multiple programs at once
•Basic typing skills
•Basic knowledge of geographyExperience in Windows-based computer programs with excellent navigational skills is preferred
- At least 6 months of customer service experience is preferred
- Must be motivated with strong work ethics
- Excellent communication and customer service skills
- No selling required.
•Accelerated paid training
•Professional, fast-paced environment
•Incoming calls only. No cold calls
•Benefits for part-time employees
•A non-wireless USB headset. A USB headset is required to be compatible with the phone system
•Broadband/high speed internet delivered to the home via a wired connection and a wired connection to the PC/Laptop inside the home. ISP Speeds: MINIMUM: 2MB upload 5MB download. RECOMMENDED: 5MB upload, 10MB download. PING below 70
•PC/Laptop: Windows 7, 8 or 10, 32-bit or 64-bit. 4G RAM (minimum) 8G RAM (preferred) with 5GB hard disc space available (or greater). Core i3, equivalent or higher. Ethernet port or network adapter (for wired connection), Windows personal firewall
•Install/use the Company provided anti-virus software. When connected to VPN anti-virus policies are governed by UHI. When not connected to VPN anti-virus policies are governed by the user. This is a PCI (Payment Card Industry) compliance requirement.
The following are not allowed for any work from home position due to security, compatibility or performance concerns:
•A wireless internet connection. A wireless Internet service (Ex: mobile hot-spot/tethering, satellite, last-mile). Windows XP or Vista operating system. A Celeron or Pentium processor. A rental or public computer/laptop. A public internet connection. May not have any other anti-virus programs installed/running other than the Company provided anti-virus software. Using non-work related programs while working.
- Applicants must be at least 16 years of age currently be in school and/or have a high school diploma or GED
- We offer paid training
- Prior customer service, sales and/or contact center experience is helpful but not required
- For roadside assistance mechanical knowledge is helpful but not required